Swiss School of Language
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Call Centre Training Programme

  • Model/Article No : Call Centre Training Programme
  • Category : Education and Training
Product Specifications

Call centre is a recent introduction to the world of career option in India. Nowadays, a large number of companies from abroad are outsourcing their business in the form of call centres in India because it is cost effective Highlights of our course * Group discussion refining voice & accent * Developing soft skills * Management skills * CRM & eCRM tools * Interviews skills current affairs/ general knowledge * Live calling sessions * Enhancing vocabulary * Impromptu presentations * Audio video sessions The soft skills training motivates students to cultivate an ear for the subtleties of the accent so that inbound queries are addressed in precise and business like fashion, maintaining high standards of professionalism. The emphasis is on proactive and interactive sessions, where we induce students to think spontaneously and where they take the initiative to respond to the questions in the class. Vocabulary is the tool of communication which enables the students to express themselves with facility and felicity. Smooth communication with foreigners should be as natural and spontaneous as possible.

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Basic Information
Business Type: Educational Institutes
Number of Employees: Swiss School of Language Address:-
N-27, South Extn. Part-I,
New Delhi, 110049 ( INDIA )
Phone: 011 - 41349419, 41349420
Mobile : +91 - 9811296073

Swiss School of Language:-
DDA Building Plot no.4
1st Floor, Laxmi Nagar, District Center (Near Radhu Palace)
Delhi - 110092
Phone : 011-42448227
Mobile : +91 - 9811296073

Swiss School of Language:-
324, Vardhman Tower, Preet Vihar
Commercial Complex (near CBSE Building)
Delhi - 110092
Phone : 011-42420724, 42420726
Mobile : +91 - 9811296073

Contact Information
Company : Swiss School of Language
Address : N-27, South Extn. Part-I, New Delhi
Zip/Postal : 110049