Product Description
Ameyo (Professional) is an all-in-one Contact Center software that gives you enhanced customer satisfaction levels, low cost per contact, high contact center uptime and high revenue per customer with efficient management of workforce, customers, processes and performance parameters. The full-featured solution perfectly caters to international Contact Centers that strive to deliver superior customer interactions with multi-channel and multimodal contact and maintain business productivity and efficiency.
Armed with capabilities, such as the Predictive Dialer, ACD (Automatic Call Distributor), IVR (Interactive Voice Response), IP-PBX, Voice Logger, Quality Monitoring, CTI, CRM and Reporting, the solution is ideal for international campaigns for customer support, telemarketing and sales, collections, technical support, marketing research, helpdesk and other processes across various verticals such as BPO, communications, financial services and technology.
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Company Profile
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Business Type: |
Drishti-soft is an innovator in the domain of customer interaction management solutions. Software solutions from Drishti are powering millions of interactions for Customer Support, Telemarketing & Sales, Customer sales, Customer Service, Market Resea... |
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Address: |
GP 62-A, First Floor, Sector 18 |
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City: |
Gurgaon |
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Zip/Postal: |
122016 |
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State: |
Haryana |
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Country: |
India |
Drishti-soft is an innovator in the domain of customer interaction management solutions. Software solutions from Drishti are powering millions of interactions for Customer Support, Telemarketing & Sales, Customer sales, Customer Service, Market R
.
